Transform how complaints and adverse events are handled

We utilize cutting-edge technology to provide a streamlined process
that reduces risk and ensures regulatory compliance

complaints-management

At Smarteeva, we understand that complaint management can be a challenging and tedious task. That’s why our team at Smarteeva created a solution; an advanced platform that integrates risk management and customer self-service to create a powerful and efficient complaints management system.

Our cutting-edge technology is designed to easily gather comprehensive data on initial complaints. By deploying automated risk assessments to rapidly determine the severity of the issue, we help you prioritize high-risk complaints and prevent potential issues from escalating.

We take it a notch up by leveraging machine learning to guide users through a comprehensive investigation and assessment process, ensuring that your feedback loop is complete and compliant with regulatory authorities such as the FDA, EU, PMDA, and TGA.

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Why choose us?

100% secure

Built on Salesforce Platform with Encryption on Transit and at Rest

Any device access

Use Smarteeva from anywhere, on any device

Industry leading

Advanced features including machine learning and smart audit trail

Get the most out of our top-notch products

Explore our guides, whitepapers, data sheets, and case studies that help medical device companies scale new heights

Blog

Charting the Course: Product Registration Tracking for Medical Devices 

WHITE PAPER

Smarteeva announces the release of the Smarteeva Platform for the Medical Device Industry

DATA SHEETS

Smarteeva Platform Data Sheet

Mange your complaints better

Get in touch with us today to see how Smarteeva can streamline your process, while maximizing your efficiency