Transform how complaints and adverse events are handled
We utilize cutting-edge technology to provide a streamlined process
that reduces risk and ensures regulatory compliance
At Smarteeva, we understand that complaint management can be a challenging and tedious task. That’s why our team at Smarteeva created a solution; an advanced platform that integrates risk management and customer self-service to create a powerful and efficient complaints management system.
Our cutting-edge technology is designed to easily gather comprehensive data on initial complaints. By deploying automated risk assessments to rapidly determine the severity of the issue, we help you prioritize high-risk complaints and prevent potential issues from escalating.
We take it a notch up by leveraging machine learning to guide users through a comprehensive investigation and assessment process, ensuring that your feedback loop is complete and compliant with regulatory authorities such as the FDA, EU, PMDA, and TGA.
Explore our guides, whitepapers, data sheets, and case studies that help medical device companies scale new heights
Get in touch with us today to see how Smarteeva can streamline your process, while maximizing your efficiency