Smarteeva was founded in 2018 by a team of cloud software veterans with more than 100 years of collective experience in the medical device industry. Our headquarters are in Santa Barbara, CA.
From day one, our mission has been to simplify life for medical device companies. Leveraging our vast experience and expertise in the medical device industry, we developed an advanced complaint handling and adverse event reporting system powered by artificial intelligence. By streamlining post-market surveillance, our solutions have enabled our partners to improve their customer service and operational efficiency, leading to increased device utilization and revenue.
We’re proud of our growing reputation for excellence and our commitment to building long-term relationships with our partners. Let us help you unlock the full potential of your business today.
Smarteeva is guided by a vision of a transformed healthcare ecosystem. We envision a future where advancements in medical device technology are seamlessly accompanied by robust patient safety measures. This future is driven by intelligent complaint management systems that empower medical device companies to prioritize their core mission: elevating patient well-being.
Smarteeva’s mission is to empower the medical device industry to prioritize patient safety through continuous innovation. We aim to dismantle the traditional, paper-based complaint management systems that hinder efficiency and create roadblocks for innovation. We achieve this mission by pioneering intelligent, AI-powered solutions. We are dedicated to developing cutting-edge technology that automates tedious tasks, facilitates swift investigations, and surfaces valuable insights from complaint data.
2017
Smarteeva was founded in Santa Barbara, California by a group of medical device industry veterans
2017
Our flagship platform launched for the healthcare industry, and initial customers went live
2017
We raised our seed round of funding to expand R&D efforts and accelerate product development
2018
Smarteeva launched with its first global medical device company, focusing on complaint handling, adverse event reporting, and investigations
2019
Word of mouth from satisfied customers fueled a 300% increase in our customer acquisition and go-live rates
2020
Our specialty in medical device complaint handling caught the attention of large players in the industry, leading to the adoption of the company's suite of products by enterprise-level customers.
2021
With a world-class complaint handling and adverse event reporting system, we propelled to become one of the world's largest single submitters of MDRs to the FDA Gateway
Founder & CEO
General Manager
Whether you’re a medical device company or a healthcare organization, we have the technology and expertise to help you thrive in today’s competitive market.
With 20 years of experience in the medical device industry, Plarent has a proven track record of building and leading global implementations of complaint handling and adverse event reporting systems. He is also the founder of two successful companies that have developed cutting-edge products. One of these products is a software solution used in cardiac catheterization labs, while the other is a Salesforce-based quality management system that is widely adopted by leading life science companies across the globe.
Anita’s wealth of experience in spearheading initiatives for customer success, delivery, HR, finance, and quality positions her as a highly accomplished professional with a proven track record of driving business growth. As a key founding member of Smarteeva, she was instrumental in designing and implementing robust systems and processes that facilitated the company’s seamless transition into a more mature organization. Her strategic vision and expertise have been pivotal in achieving exceptional levels of customer satisfaction and organizational success.
With 20 years of experience in the medical device industry, Plarent has a proven track record of building and leading global implementations of complaint handling and adverse event reporting systems. He is also the founder of two successful companies that have developed cutting-edge products. One of these products is a software solution used in cardiac catheterization labs, while the other is a Salesforce-based quality management system that is widely adopted by leading life science companies across the globe.
Anita's wealth of experience in spearheading initiatives for customer success, delivery, HR, finance, and quality positions her as a highly accomplished professional with a proven track record of driving business growth. As a key founding member of Smarteeva, she was instrumental in designing and implementing robust systems and processes that facilitated the company's seamless transition into a more mature organization. Her