Built on Salesforce and Google Cloud

Field Notification Management

Smarteeva Field Notification Management provides end to end Notification Management functionality. Our next-gen solution delivers fast notification generation and approvals, as well as intelligent follow up forms and process tracking with the exclusive field notification management portal.

Notice Management

Create Recall Notice, Safety Notice, Field Actions and other notifications to the customer base. Manage review and approvals and then automatically assign it to the customers based on the Install Base

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Feedback Forms

Create specific feedback forms related to the field notification with easy to use decision tree feedback. Track feedback form completion percentage and make decisions based on certain thresholds

DEMO

Notification Management

Complaint Investigations are crucial to both long term product quality and R&D. Smarteeva Investigations are able to guide the user through the process, utilize codes and run algorithms to predict root cause

DEMO

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AUTOMATE THE FIELD NOTIFICATION PROCESS

Field Notice Mgmt

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