Industry's Fastest Global Medical Recall Alerts
Smarteeva delivers the industry’s fastest global medical recall alerts. Designed Specifically for the Health Systems.
From Recall Alerts to Closure in half the time
Smarteeva simplifies recall management from start to finish. Start with opening a published notification or uploading your own. Ping manufacturer with one click to ask for missing information. Fully automated task management and follow ups allow you to focus on what’s important: Patient Safety.
SmarteevaAI’s Complete Recall Management Solution redefines how recalls are managed. Through AI-Driven Automation, the platform reads and interprets recall letters, instantly reaching out to the appropriate partner on the manufacturer’s team, making the entire process swift and accurate.
Its One-Click Acknowledgements feature removes the hassle of manual confirmations by automatically notifying manufacturers of receipt and maintaining a clear record of all communications.
With Smart Task and Financial Management, SmarteevaAI automates the tracking of labor and material costs, ensuring precise financial accountability for each recall.
Review List of Recalls
Check out the list of Recalls already published in the Recall Gateway and determine whether it affects your organization with 1 click
Add Your Own Recall Letters
If you receive a letter from an MFG, quickly upload into gateway. Our AI will do the rest. It will understand where it came from, who to contact and all the product details
1 Click Recall Acknowledgment to MFG
Once our AI has read the Recall Letter, there is 1 button that can alert the MFG that you received the letter.
Automated Request for Additional Info
If the Recall Letter is missing information in order to make the finding of the products possible, our AI will request that manufacturer to provide that information automatically.
Affected Departments Auto Alerts
Departments that need to perform the Recall Tasks are alerted automatically and the tasks themselves are tracked for timeliness and completion
MFG Feedback Form Auto-Generated
Our AI will generate the MFG Feedback Form automatically and provide comprehensive tracking and reporting capabilities
Make faster business decisions on-the-go
Now you can devote more time to investigating complaints and fulfilling regulatory requirements within the necessary timeframe with streamlined approvals. This means that you can focus on improving product quality and maintaining customer satisfaction.
Stay connected with your customers and their complaints
Our integrated portal allows you to easily send and receive follow-up questions and receive prompt answers. Customers can track the status of their complaints and upload relevant documents directly into the portal. You can also communicate via email and have it automatically linked to the appropriate complaint, making it easier to manage complaints.
Ensure consistency and accuracy in your investigations
Our advanced business configurable decision trees guide users through the investigation process step-by-step and even measure their progress. You can also send follow-up questionnaires directly from the complaint, with responses automatically entered back into the system. With this feature, you can better comply with regulatory requirements and improve the quality of your products.
Assess potential risks and get alerts for potential serious problems
You can maintain custom thresholds or use existing ones listed in an FMEA with our threshold management feature. It allows you to focus on addressing the most significant risks and hazards first, helping you to prioritize your resources.
Address potential issues and improve product quality
Our machine learning predictions allow you to predict the root cause of the investigation based on failure mode or other criteria. With a significant amount of data, machine learning can also predict other outcomes, such as complaint source, failure rates, and risks.
Ensure regulatory compliance and streamline the complaint management process
Smarteeva's smart business rule configurations feature allows for quick and easy configuration of business rules, such as required fields by status, locked fields by status, locked children by status, PDF form generation, smart audit trail, and meaningful data changes.
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Why choose us?
100% secure
Built on Salesforce Platform with Encryption on Transit and at Rest
Any device access
Use Smarteeva from anywhere, on any device
Industry leading
Advanced features including machine learning and smart audit trail
Get the most out of our top-notch products
Explore our guides, whitepapers, data sheets, and case studies that help medical device companies scale new heights
Ready to transform your Recall Management?
Join leading healthcare organizations that trust Smarteeva for their recall management needs.
